Privacy Policy

  • Privacy Policy


    comforte 21 GmbH
    Abraham-Lincoln-Str. 22

    65189 Wiesbaden


    HRB 25507
    USt. Ident Nummer DE275832428

    Phone: +49 (0) 3391 4557 0
    Fax: +49 (0) 611 93199 05
    Mail: webadmincomfortecom


    Michael Deissner (Chief Executive Officer),

    Michael Horst (Chief Architect),

    Michael Weilbacher (Chief Financial Officer)




    comforte 21 GmbH Privacy Policy

    This website is owned and operated by comforte 21 GmbH, "comforte", "comforte 21", "we" or "us".

    comforte 21 GmbH is committed to protecting and respecting your privacy and complying with applicable laws for the protection of personal data. This policy sets out (1) the type of information we collect from you when you visit the Website; and (2) the way we treat any information we collect from you, or that you provide to us through the Website.

    This Privacy Policy forms part of the Website Terms & Conditions and by submitting your personal information to the Website, you are confirming that you have read and understood this Privacy Policy and are agreeing to the uses of your personal information described in it.


    Before you start
    Parts of our Website may contain links to third party websites for your convenience and information. When you access a third party website through such link please understand that we do not control the content and are not responsible for the privacy practices of that site even where they may contain comforte 21 GmbH or associated company logos. We suggest that you carefully review the privacy policies of those websites linked from our site. These sites may send their own cookies to users, collect data or solicit personal information.


    Information collected through our Website
    When you visit our Website, we may collect information on two different levels about your visit: (1) Statistical Information, collected as you browse the site, (2) personal information which you knowingly give to us, and (3) web usage information using Google Analytics.


    (1) Statistical Information
    In general this Website automatically gathers certain usage information such as the number and frequency of visitors to our Website.We may also invite you to interact with our Website by answering questions and selecting preferences as you move around the Website. We only use this data in an aggregated and non-personally identifiable way. The collected data helps us to determine our visitor's preferences, and to improve our Website so it is as appealing as we can make it for as many of you as possible.

    Like many companies, we use "cookie" technology on our Website. These cookies are small text-only strings that store information in the memory of your browser. There are several reasons we may use cookies:

    Persistent Cookies. These cookies contain only a unique number, so when you log in they can tell us whether you've visited us before or if you are a new visitor. These cookies do not obtain any personal information about you or provide us with any way to contact you, and they do not extract any information from your computer. We do use cookies to help us identify site features in which you have the greatest interest, so that we can provide more of what you may want.

    Session Cookies. These cookies are used to store information about your current visit to our site, such as if you have logged in successfully or if you have entered information into an electronic form. We use these cookies to personalise information and to help with on-line services. They can also provide us with a quick and convenient means of keeping site content fresh and relevant to your interests. Our server uses cookies to help with back-end interaction as well, which improves the utility of our site by being able to securely store any personal data that you have shared with us. These cookies are deleted the moment you close your browser window.

    Most browsers automatically accept cookies, but you can usually refuse cookies, or selectively accept certain cookies, by adjusting the preferences in your browser. If you turn off cookies, there may be some features of our site that will not be available to you and some Web pages may not display properly.

    We do not combine information collected through cookies with any personal information you tell us about yourself.


    (2) Personal Information
    (a) How we collect your personal information
    The only personal information we collect from you is information you choose to provide us about yourself when you complete registration on our site, such as your email address, work address and telephone number.

    We may also ask you to provide additional information about yourself to assist in us contacting you or providing our services such as product support services.

    (b) How we use your personal information
    We will use your personal information for the purpose of operating the comforte 21 GmbH website and to deliver the services that you have requested. We may share your information with our third party partners for the sole purpose of providing any services that you have requested.

    We will use your personal information to inform you of other products and services available from comforte 21 GmbH and its affiliates.

    (c) Opting Out and Updating your personal information
    Any time after you register your personal information with us you may (i) opt out of receiving any communications you have chosen to receive from us; and (ii) update your personal information by notifying us of changes to the information previously given to us.

    (d) Sharing your personal information
    We will sometimes need to share your personal information with our partners and other third parties who we contract to help us deliver services as may be requested by you and to run and administer the Website and activities run through the Website. The information shared with them will be limited to that necessary for them to perform the service. They will not be authorised to make any other use of that information and will treat it confidentially.

    Except as described in the previous paragraph, we do not share your personal information with any third party which is not a subsidiary or parent company of comforte 21 GmbH other than: (i) where it is required by law; (ii) if you specifically authorised us to do so; or (iii) in the event that substantially all of the assets of comforte 21 GmbH are acquired by a third party in which case personal data held by it about its customers in its databases will be one of the transferred assets.

    comforte 21 GmbH does not use or disclose sensitive personal information, such as race or religion without your explicit consent.


    (3) Google Analytics
    This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of the IP de-personalization process being activated on this website, your IP address will be shortened by Google within the member states of the European Union or in other member states of the European Economic Area. Only in exceptional cases shall the full IP address be transmitted to a Google server in the USA and shortened there
    Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. Furthermore, you may prevent the gathering of data by Google created by the Cookie and your website user data (incl. your IP address) and the processing of such data by Google, by downloading and installing the Browser-Plugin which is available at the following link

    Transferring your information to other countries
    If you are resident within the European Economic Area ("EEA") your personal information that we collect from you may be transferred to, and administered at, a destination outside the EEA which may have different levels of data protection law to the country from where you have submitted your personal information. By submitting your personal information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this privacy policy.


    We take appropriate technical and organisational measures to prevent accidental or unlawful destruction or unauthorised disclosure, access or alteration to your personal information under our control.

    We will only store your data for as long as reasonably necessary in the circumstance, after which your personal information will be deleted from our systems.

    However, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures to try to prevent unauthorised access.


    Changes to the privacy policy
    Any changes that we make to this privacy policy will be posted on this page. Please regularly check the privacy policy for changes. Any changes that we do make to this privacy policy will apply to information provided through the Website following the revised privacy policy being posted. Regardless of any changes we make to our privacy policy, we will continue to use your personal information collected before the change in accordance with the version of the policy in place at the time you provided your information, unless you give your express consent for us to do otherwise.


    If you have any questions about this privacy policy or your privacy, you can contact us at
    comforte 21 GmbH
    Abraham-Lincoln-Str. 22
    65189 Wiesbaden
    Mail to webadmincomfortecom preferably