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SUPPORT
Overview
  - Service Options
Emergency Support Request
Knowledge Base
Online Support Request
Remote Desktop Sharing
Ticket System
September 17, 2008
New Support Knowledge Base  [more]
September 17, 2008
New Support Ticket System  [more]
Home SupportOverview
Support Overview

We are glad to assist you in using our products.

  1. Emergency Support Request
    Use this form exclusivly to report problems with critical impact on your production environment.
  2. Knowledge Base
    We recommend looking in our Knowledge Base first, providing 24x7 online support.
  3. Online Support Request Forms
    Using our special product-related support forms will help to efficiently investigate your support request in a time-saving manner.
  4. More Support Options
    In addition to supplying manuals and other written documentation, we are commited to provide personal support.


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